Technical Service

Technical Service: 800-482-2907, 8am to 8pm EST, Monday through Friday.


Controller/Battery Charger Certificate of Limited Warranty

Albert Medical Devices guarantees that the Melio Self-Emptying Leg Bag System Controller and Battery Charger shall be free from defects in material and workmanship provided it is not modified, altered, or misused. This limited warranty applies only to purchases made within the USA and is granted for a period of 1 year from the purchase date or the delivery date of the component, whichever is later. This guarantee extends only to the original purchaser and is not assignable or transferable.

The sole obligation of Albert Medical Devices under this warranty shall be limited to replacing the defective Melio Self-Emptying Leg Bag System Controller and/or Battery Charger with a new unit. NO OTHER WARRANTIES, EXPRESS OR IMPLIED, ARE MADE. ALBERT MEDICAL DEVICES SHALL NOT BE RESPONSIBLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Albert Medical Devices guarantees that the Melio Self-Emptying Leg Bag System Controller and Battery Charger are fit for the purpose and indications described in the labeling when used in accordance with the directions for use. Unless the equipment is used in accordance with such instructions, this guarantee is void and of no effect.
In the unlikely event that your Melio Self-Emptying Leg Bag System Controller and Battery Charger should fail, please contact Albert Medical Devices to request a replacement free of charge.

Return Policy

You can return the Melio Self-Emptying Leg Bag for a full refund within 30 days of the date you received it, provided that it has not been used, the sterile packaging has not been opened, and it is in new condition. The Melio Self-Emptying Leg Bag is not eligible for return and refund after the 30-day period has expired unless it is defective. See Warranty conditions if you need to return your Melio Self-Emptying Leg Bag Controller and Battery Charger for service.

To return the Melio Self-Emptying Leg Bag or Controller, contact us at 800-482-2907 Monday through Friday 8am to 8pm EST.

When we have received and processed your return, Albert Medical Devices will process the appropriate refund using the payment method used for the original order. The refund amount will not include the original cost of shipping paid by the Seller.


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Albert Medical Devices Ltd has made all reasonable efforts to ensure that the contents of this website are true and accurate in all material respects.

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