Technical Service

Technical Service: 800-482-2907, 8am to 8pm EST, Monday through Friday.

Warranty

Controller/Battery Charger Certificate of Limited Warranty

Albert Medical Devices guarantees that the Melio Self-Emptying Leg Bag System Controller and Battery Charger shall be free from defects in material and workmanship provided it is not modified, altered, or misused. This limited warranty applies only to purchases made within the USA and is granted for a period of 1 year from the purchase date or the delivery date of the component, whichever is later. This guarantee extends only to the original purchaser and is not assignable or transferable.

The sole obligation of Albert Medical Devices under this warranty shall be limited to replacing the defective Melio Self-Emptying Leg Bag System Controller and/or Battery Charger with a new unit. NO OTHER WARRANTIES, EXPRESS OR IMPLIED, ARE MADE. ALBERT MEDICAL DEVICES SHALL NOT BE RESPONSIBLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Albert Medical Devices guarantees that the Melio Self-Emptying Leg Bag System Controller and Battery Charger are fit for the purpose and indications described in the labeling when used in accordance with the directions for use. Unless the equipment is used in accordance with such instructions, this guarantee is void and of no effect.
In the unlikely event that your Melio Self-Emptying Leg Bag System Controller and Battery Charger should fail, please contact Albert Medical Devices to request a replacement free of charge.

Return Policy

You can return the Melio Self-Emptying Leg Bag for a full refund within 30 days of the date you received it, provided that it has not been used, the sterile packaging has not been opened, and it is in new condition. The Melio Self-Emptying Leg Bag is not eligible for return and refund after the 30-day period has expired unless it is defective. See Warranty conditions if you need to return your Melio Self-Emptying Leg Bag Controller and Battery Charger for service.

To return the Melio Self-Emptying Leg Bag or Controller, contact us at 800-482-2907 Monday through Friday 8am to 8pm EST.

When we have received and processed your return, Albert Medical Devices will process the appropriate refund using the payment method used for the original order. The refund amount will not include the original cost of shipping paid by the Seller.

Privacy

We respect your privacy and promise that we will not provide your information to any other individual, company or entity without your consent. All calls and customer information is treated in the strictest confidence. We will never disclose your personal information to anybody or any organization.

Disclaimer

The content of this website is for your general information and use only. It is subject to change without notice.

Albert Medical Devices Ltd has made all reasonable efforts to ensure that the contents of this website are true and accurate in all material respects.

Albert Medical Devices Ltd shall not be liable for any loss or damage howsoever arising in connection with the content of this website. Albert Medical Devices Ltd does not guarantee that this website will be error-free, omission-free, uninterrupted or without delay.

While Albert Medical Devices Ltd makes all reasonable attempts to exclude viruses from this website, we cannot guarantee that this website will be virus free and accept no liability in the unlikely event that the website is not virus free.

Users are recommended to take appropriate safeguards before downloading information from this website. The information contained on the website has been prepared for general guidance only; it does not constitute professional medical advice. Users should contact their health care provider directly for advice concerning specific matters before making any decision.

This website contains hypertext links to third party websites. Albert Medical Devices Ltd cannot provide any warranty (express or implied) as to the accuracy or source of information contained on these websites. Hypertext links from Albert Medical Devices Ltd website to third party websites do not constitute any endorsement of these third party organizations.

Security

We have designed our website to be as secure as possible. If you prefer to order by phone, please feel free to call us toll-free at 800-482-2907 and our staff will be happy to process your order. Technical Service is open Monday through Friday 8am to 8pm EST.

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